
SPECIAL INVESTIGATIONS UNIT
Enhance your capabilities with our SIU: Field Investigations and Auto Analysis services, designed to deliver comprehensive and reliable insights for claims professionals, investigators, and risk managers. These offerings provide unparalleled accuracy and efficiency, helping you overcome complex challenges, resolve disputes faster, and improve claim outcomes with confidence.



SIU: AUTO ANALYSIS
Overcome your toughest challenges with our SIU: Auto Analysis services. Designed to provide comprehensive and reliable insights, these services address the critical needs of claims professionals, investigators, and risk managers. Each service offers unparalleled accuracy and efficiency, helping you resolve disputes faster and improve claim outcomes.
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Event Data Recorder Extraction (EDR): Unlock critical crash data with our Event Data Recorder Extraction service. EDRs, often referred to as "black boxes" for vehicles, record data related to crashes, including vehicle speed, brake usage, seatbelt status, and airbag deployment. This information is crucial for crash analysis, liability determination, and assisting with insurance claims. Our service includes data retrieval, analysis, and a detailed report, providing you with the objective data needed to resolve disputes faster and improve claim outcomes.
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Physical Damage Analysis (PDA): Gain a comprehensive understanding of vehicle damage with our Physical Damage Analysis service. Using digital photography and expert analysis, we scrutinize damage photos and estimates to determine how the damage occurred and what may have caused it. This service is especially useful in losses involving phantom vehicles, hit while parked claims, and collision vs. comprehensive claims. Our certified Mechanical Engineers leverage their expertise in mechanical engineering and accident reconstruction to provide accurate and reliable results.
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Vehicle Surface Analysis (Paint Sampling): Identify and analyze paint transfer with our Vehicle Surface Analysis service. Using advanced microanalysis, we compare the insured’s vehicle paint to any transferred paint to determine its origin, source, and collision kinetics. This service helps validate claims by confirming whether the paint transfer matches another source and whether it is automotive paint. Our detailed reports provide the necessary information to support your claim decisions and ensure accurate outcomes.
SIU: FIELD INVESTIGATIONS
Enhance your capabilities with our SIU: Field Investigations. Designed to provide comprehensive and reliable insights, this bundle combines five essential services to ensure you have all the information you need to make informed decisions. Whether you're a claims professional, investigator, or risk manager, our bundle offers unparalleled accuracy and efficiency.
Alive & Well Verifications: Ensure the well-being of your claimants with our Alive & Well Verifications. This service involves in-person verification to confirm the claimant's status and gather relevant information from neighbors and other sources. It's a cost-effective way to ensure the accuracy of your claims and prevent fraud.
Clinic Inspections: Verify the legitimacy of medical facilities with our Clinic Inspections. Our investigators conduct on-site visits to assess the clinic's operations, verify licenses, and ensure that proper equipment is in place. This service includes a complete photolog and a detailed written report, providing you with the information you need to make informed decisions.
Service of Process: Ensure compliance with legal requirements with our Service of Process. Our team verifies and documents the delivery of legal documents, ensuring that all jurisdictional requirements are met. This service provides peace of mind and ensures that your legal processes are handled efficiently and accurately.
Site Inspections / Accident Scene Investigations: Gain a comprehensive understanding of accident scenes with our Site Inspections and Accident Scene Investigations. Our investigators conduct thorough photologs from all parties' perspectives, reach out to potential witnesses, and gather statements from responding officers, medical staff, and others. This service helps mitigate and speed up the claims process by providing a detailed and accurate account of the incident.
Statements: Obtain crucial information with our Statements service. Whether telephonic or in-person, written, recorded, or videotaped, our investigators gather detailed information about the circumstances of the loss. This includes reviewing past medical, psychological, and employment history, as well as civil and criminal records. This service ensures you have all the necessary information to determine the compensability of a claim.






